Privacy Policy

Disclosure

Auto Repair Shop is committed to fully disclosing our policies regarding the collection, use, maintenance, disclosure and security of personal information obtained from users of our site. The term “personal information” includes a name, address, email address, or any other information, which could be used to contact you directly or to identify you personally.

Use and Disclosure Limitations

Auto Repair Shop only uses personal information about its Web site users for specific purposes. We do not share user information with third parties except when we have told users about the disclosures, when we have prior consent, or when required by law.

Use Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details, comments, feedback, product reviews, recommendations, and personal profile.

When Auto Repair Shop gathers personal information from users, we ask for permission first. We also disclose, at the time of collection, how the information will be used by us.

We collect such Non-personal and Personal Information for the following purposes:

• To operate Auto Repair Shop web site and provide access to its information resources;
• To provide our Users with ongoing customer assistance and technical support;
• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
• To comply with any applicable laws and regulations.

Disclosure Policy

We do not normally disclose personal information to anyone outside of Auto Repair Shop unless we have previously informed users about the disclosures. However, some data may be used from time to time by outside contractors, including auditors or consultants, to assist us in carrying out necessary financial or operational activities. These uses will be consistent with this privacy policy and all contractors using this potential personal information must agree to safeguard it, to use it only for the authorized purpose, and to return it or destroy it upon completion of the activity. Auto Repair Shop might be required to disclose personal information in response to a valid legal process such as a subpoena, search warrant or court order.

Although unlikely, it is possible that we may have to make certain disclosures to ensure the security of our Web site, to protect its integrity, or to take precautions against potential liability. In any of these situations, we will take any reasonable steps to limit the scope of the data disclosed.

Specific Information Collection Activities

“Contact” Functions. Some pages on our sites offer users the opportunity to email either Auto Repair Shop, its affiliate organizations or other companies or organizations about specific issues. To do so, users are asked to provide certain personal information to facilitate these communications. This information often includes the user’s name, email address, and, depending on which contact method the user chooses, postal address. This information is used to create a template letter or message from the user to the organization or company and if the user chooses to email the message using our automated function, it will include the user’s email address to as part of the email message. This provides the organization or company a way to respond to users regarding the content of the message.

 

Complaints and Communications

Auto Repair Shop will work with users to resolve any complaints about our privacy policies or practices. If you have a complaint about our privacy and fair information practices policy or about our implementation of the policy, you can write to us at the address listed below. Auto Repair Shop will try to resolve any problems that arise in a fair and prompt manner.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Technical Issues Related to Your Privacy

Auto Repair Shop uses a number of specific technical tools and techniques to ensure convenient, reliable and timely service. While we work to ensure the security of personal information, no data transmission over the Internet can be guaranteed to be 100% secure and some of these tools and techniques may affect your privacy concerns.

As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Our company is hosted on the third party platform who provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered via Auto Repair Shop web site are adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Cookies

Auto Repair Shop occasionally uses “cookies” to provide convenience features to return visitors. “Cookies” are bits of information that are stored by your browser on your hard drive. As you activate certain information services at our Web site, we create a cookie to help our program remember who you are. The information stored in the cookie we send you contains personally identifiable information but is automatically deleted from your hard disk when you close your browser.

Auto Repair Shop uses cookies only when appropriate and we never use cookies to retrieve information from your computer that was not originally sent in a cookie from us.

Web Logs

Auto Repair Shop maintains standard Web logs that record basic information about visitors to our Web site. These logs contain the Internet domain from which you came to our Web site.

Use and Disclosure Limitationse

Auto Repair Shop only uses personal information about its Web site users for specific purposes. We do not share user information with third parties except when we have told users about the disclosures, when we have prior consent, or when required by law.

Links to Other Sites

Auto Repair Shop does carry advertising on some of its sites and provides links to other sources of information which we believe may be of interest to site visitors. We have no control over the content of the sites to which we link in Auto Repair Shop’s sites and these sites may have different privacy policies, which we encourage you to review. When you click through to other Web sites, you may get cookies directly from them. Auto Repair Shop does not see or use these cookies, and we do not control how other sites use cookies.

Changes to Privacy Policy

Auto Repair Shop’s features and services will change over time and our information-gathering practices and policies may also change.

While our philosophy of protecting user information from inappropriate uses and disclosures will not change, this policy will be updated occasionally to include any change that materially affects the collection, maintenance, use, or disclosure of personal information.

Other changes to this privacy policy statement that reflect refinements, improvements, updates, and new features will be made as appropriate and posted as soon as possible. Whenever the privacy policy changes, we will modify the date and version number to reflect that a change was made.

How to Request and/or Correct Information

Although Auto Repair Shop has no programs or utilities to collect information other than those which have been outlined in this Privacy Policy, you may request any personal information about you that we hold or correct or amend information about you if it is inaccurate or, if you don’t want us to process your data anymore. You can do so by contacting us at info@diyautolabs.com.